TERMS & CONDITIONS

This website is owned and managed by erpOne Solutions Pvt Ltd. By accessing and using the www.erpone.app or www.erpone.online web site, (“Our Web Site”), you are agreeing to be legally bound by these Terms & Conditions. The terms "you" and "User" refer to anyone who accesses the Web Site.

As you browse through the erpOne Solutions Pvt Ltd sites, you may access other websites that are subject to different terms of use. When you use those sites, you will be legally bound by the specific terms of use posted on such sites. If there is a conflict between these Terms & Conditions and the other terms and conditions, the other terms & conditions will govern with respect to use of such pages.

erpOne Solutions Pvt Ltd may change these Terms & Conditions at any time without notice. Changes will be posted on the website under "Terms & Conditions". Your use of the Web Site after any changes have been posted will constitute your agreement to the modified Terms & Conditions and all of the changes. Therefore, you should read these Terms & Conditions from time to time for changes.

USE OF THE WEBSITE

erpOne Solutions Pvt Ltd hereby grants you a non-exclusive, non-transferable, limited license to access and use the Web Site for the fees, if applicable, and under the terms set forth below.

The Web Site and the content, including, but not limited to, text, data, reports, opinions, images, photos, graphics, graphs, charts, animations and video (the "Content"), displayed on the Web Site, may be used only for your personal and non-commercial use. Except as otherwise permitted under these Terms & Conditions, you agree not to copy, reproduce, modify, create derivative works from, or store any Content, in whole or in part, from the Web Site or to display, perform, publish, distribute, transmit, broadcast or circulate any Content to anyone, or for any commercial purpose, without the express prior written consent of erpOne Solutions Pvt Ltd.

REGISTRATION

As part of the registration process, you must select a username and password and provide the website with accurate, complete, and updated information. Failure to do so constitutes a breach of this Agreement, which may result in immediate termination of your access.

LIMITATION OF LIABILITY

You are entirely liable for activities conducted by you in connection with your browsing and use of the Web Site. If you are dissatisfied with the Content or the Web Site or with these Terms of Use, your sole and exclusive remedy is to stop using the Content and the Web Site. In case of any damages caused to you by the use of “Our Web Site,” the entire liability is hereby limited to the amount received from you towards the registration fee for access to “Our Web Site” and is mutually agreed by the parties.

LINKS TO OTHER WEBSITES

You may, through hypertext or other computer links, gain access to web sites operated by persons other than the website. Such hyperlinks are provided for your reference and convenience only, and are the exclusive responsibility of such web sites' owners. You agree that the website is not responsible for the content or operation of such web sites, and that the website shall have no liability to you or any other person or entity for the use of third-party web sites. A hyperlink from this Web Site to another web site does not imply or mean that the website endorses the content on that web site or the operator or operations of that site.

PAYMENTS, CANCELLATION & REFUNDS

All information, reports, content, and access rights purchased on the website are non-refundable.

ADDITIONAL LEGAL TERMS

erpOne Solutions Pvt Ltd may discontinue or change the Web Site or its availability to you, at any time. This Agreement constitutes the entire agreement between the parties relating to the Web site and supersedes any and all other agreements, oral or in writing, with respect to the Web Site.

JURISDICTION

In case of any disputes arising between the parties to this agreement of terms and conditions or for any claims, the jurisdiction for the same is mutually agreed and confirmed within the limits of Ernakulam District in Kerala State.

ARBITRATION

For any disputes arising between the parties to this agreement, hereby agrees to be referred to a sole Arbitrator appointed by erpOne Solutions Pvt Ltd.

ANTI-HACKING PROVISION

You expressly agree not to use this Web Site in any manner or for any purpose that is prohibited by these terms and conditions.

INFORMATION WE COLLECT

Location Data

• Our App continuously collects your device’s precise GPS location, even when the app is running in the background or not actively in use.
• Location data is stored locally on the device when offline and is automatically synced to our secure cloud server every 30 seconds once the device regains connectivity.

Device Information

We may collect certain device-specific data, such as:

• Device model and operating system
• App version
• Unique device identifiers (e.g., Android ID)
• Network connection status

Usage Data

We may collect anonymized data on how the app is used to improve performance and user experience.

HOW WE USE YOUR INFORMATION

We use location and device data:

• To allow real-time and historical tracking of field personnel
• To support business operations such as attendance, route monitoring, and proof of field activity
• To enhance safety, productivity, and reporting within the ERP system

DATA STORAGE AND SECURITY

All GPS data is securely transmitted and stored on encrypted servers.

Data stored locally on the device is also protected through industry-standard security practices.

Only authorized users or administrators of your organization have access to location records.

DATA SHARING

We do sell or share your location or personal data not with any third-party advertisers. Data may only be shared:

• As required by law or regulatory authorities

USER CONSENT AND PERMISSIONS

The app requires location permission (ACCESS_FINE_LOCATION) and may request background location access to function as intended.

You will be asked for explicit permission during installation or first use.

If permissions are denied, some features of the app may not function properly.

YOUR RIGHTS

You may:

• Request access to your location data
• Request deletion or correction of any personal data (as allowed by your employer’s policy)
• Withdraw consent for location tracking by disabling permissions in your device settings (note: this may impact functionality)

CHILDREN'S PRIVACY

This App is intended for enterprise use by authorized employees or agents only. It is not designed for children under 18 years of age.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be communicated through the App or the Play Store listing.